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I’ve never met a store or team I couldn’t improve.
I don’t need 6 months to prove it. Give me 6 hrs.
My Purpose
Here’s the truth. In a world where everyone claims to be an expert, training and consulting often make people roll their eyes. I created Known Studios to give retail brands external support that integrates seamlessly, adds value fast and makes life easier for leaders. I’m not here to call you out. I’m here to call you forward.
I help brands uncover opportunity, significantly lift performance and create workplaces teams enjoy working in. Whether I’m inside a store, building strategy with leaders, or delivering learning experiences, my goal is the same: big impact, meaningful change people can feel and results you can measure. You’ll see it in the confidence, the momentum and those unmistakable aha moments.
In an AI-driven world, human connection, communication and leadership matter more than ever. My authenticity, credibility and deep understanding of modern teams make people want to learn, grow and show up differently.
That’s exactly why brands work with me.


When I work with a business, I'm all in. I care deeply & act like it’s my own.
What gets better when we work together.
YOUR PEOPLE
More passionate. More capable. More connected to purpose.
YOUR
LEADERS
More confident. More clarity. More influence.
YOUR CUSTOMERS
More engaged. More loyal.
More value per visit.
YOUR NUMBERS
More conversion. More revenue. More growth.

I’m deeply passionate about retail. My work is about restoring the energy, purpose & connection that once made the industry feel magnetic.
My favourite problems to solve.
Conflict Caution
Conversations go polite vs productive.

Gen Gap
They think different. We stay the same.
Our vision & behaviour don't match up.
Culture Cracks
Leadership Leap
From master of their craft to leader.
Energy is low. Everyday feels the same.
Missing Motivation
Dizzy Direction
Lots of busy. Little clarity. No direction.
Customer Carefree
No consistency. No real connection.
Confused Comms
Comms are reactive not intentional.
Feedback Fear
No one’s saying what needs to be said.
I add value anywhere people work.
Retail started it all and will always be at the heart of what I do. But the need for great people,
leadership and customer experience isn’t industry specific. Neither am I.
Work with me
Get in Touch
If you want someone who will care about your brand as much as you do, we’ll get along.
One real conversation is all it takes.
I’ll take it from there.
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