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Most brands are leaving thousands on the table every day. I see opportunities others don't.
Get me into one of your stores. Across a region. Or get my eyes on your entire brand.
My Purpose
Here’s the truth. In a world where everyone claims to be an expert, training and consulting have become words people roll their eyes at. I created Known Studios to give retail brands external support that integrates seamlessly, adds value fast and makes life easier for leaders. I’m not here to call you out. I’m here to call you forward.
I help brands uncover opportunity, significantly lift performance and create workplaces teams enjoy working in. Whether I’m inside a store, building strategy with leaders, or delivering learning experiences, my goal is the same: big impact, meaningful change people can feel and results you can measure. You’ll see it in the confidence, the momentum and those unmistakable aha moments.
In an AI-driven world, human connection, communication and leadership matter more than ever. My authenticity, credibility and deep understanding of modern teams make people want to learn, grow and show up differently.
That’s exactly why brands work with me.


I’ve never met a store or team I couldn’t improve.
And I don't need 6 months to create impact.
Let's start with 6 hours.
When I work with a business, I move, speak and act like it’s my own. I’m not interested in being an expert. I’m interested in impact.
You see my impact in your numbers.
100+
retail teams and
locations improved
90%
of my clients
work with me again
23+
years of proven retail experience
behind every project
0
stores I couldn’t
increase revenue in

I’m deeply passionate about retail and my work is about restoring the joy, energy and connection the industry once had.
I understand the challenges modern brands are navigating and design experiences that fix them.
My favourite problems to solve.
Conflict Caution
Conversations go polite vs productive.

Gen Gap
They think different. We stay the same.
Our vision & behaviour don't match up.
Culture Cracks
Leadership Leap
From master of their craft to leader.
Energy is low. Everyday feels the same.
Missing Motivation
Dizzy Direction
Lots of busy. Little clarity. No direction.
Customer Carefree
No consistency. No real connection.
Confused Comms
Comms are reactive not intentional.
Feedback Fear
No one’s saying what needs to be said.
I add value anywhere people work.
Retail started it all and will always be at the heart of what I do. As word has spread, I’ve been invited into new industries, proving I create impact across any business built on people, teams and customers.
Work with me
Get in Touch
If you want someone who will care about your brand as much as you do, we’ll get along.
One real conversation is all it takes.
I’ll take it from there.
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