I’m Beth and trust me, you want me in your business.
Bold statement.
Strong track record.
I uncover what’s being missed in your retail brand and turn it into training and actions that fill your stores, energise your teams, turn customers into loyal brand fans and grow your revenue.
Brand Partners
Leading brands I have worked with across Australia, NZ and beyond.
Most brands are leaving thousands on the table every day. I see opportunities others don't.
Think less corporate cringe. More “why hasn’t anyone done it like this before?”
Get me into one of your stores. Across a region. Or get my eyes on your entire brand.
My Purpose
Here’s the truth. In a world where everyone claims to be an expert, training and consulting have become words people roll their eyes at. I created Known Studios to give retail brands external support that adds value fast, integrates seamlessly and makes life easier for leaders. I’m not here to call you out. I’m here to call you forward.
I help brands uncover opportunity, significantly lift performance and create workplaces teams enjoy working in. Whether I’m inside a store, building strategy with leaders, or delivering learning experiences, my goal is the same: big impact, meaningful change people can feel and results you can measure. You’ll see it in the confidence, the momentum and those unmistakable aha moments.
In an AI-driven world, human connection, communication and leadership matter more than ever. My authenticity, credibility and deep understanding of modern teams make people want to learn, grow and show up differently.
That’s exactly why brands choose to work with me.
I’ve never met a store I couldn’t improve.
And I don't need 6 months to create impact.
Let's start with 6 hours.
You see my impact in your numbers.
100+
retail teams and
locations improved
90%
of my clients
work with me again
23+
years of proven retail experience
behind every project
0
stores I couldn’t
increase revenue in
I’m deeply passionate about retail and my work is about restoring the joy, energy and connection the industry once had.
I understand the challenges modern brands are navigating and design experiences that fix them.
My favourite problems to solve.
Conflict Caution
Conversations go polite vs productive.
Gen Gap
They think different. We stay the same.
Our vision & behaviour don't match up.
Culture Cracks
Leadership Leap
From master of their craft to leader.
Energy is low. Everyday feels the same.
Missing Motivation
Dizzy Direction
Lots of busy. Little clarity. No direction.
Customer Carefree
No consistency. No real connection.
Confused Comms
Comms are reactive not intentional.
Feedback Fear
No one’s saying what needs to be said.
I can add value anywhere people work.
Retail started it all and will always be at the heart of what I do. As word has spread, I’ve been invited into new industries, proving I create impact across any business built on people, teams and customers.
I don’t do hype. I do results and they talk.
Proof it lands? I'll let them tell you.
From the moment I was introduced to Known Studios, I knew I’d struck gold. Beth’s approach to customer experience and training is a true breath of fresh air and her sessions and content are second to none. She’s passionate about building high-performing, engaged teams, with the energy and progressive thinking today’s retail and customer experience landscape demands. I feel grateful to have worked with Beth for over 12 months and know any brand lucky enough to partner with Known Studios is in the best hands.
HEAD OF RETAIL - ASSEMBLY LABEL
Work with me
Get in Touch
The best work starts with a real conversation.
Tell me what you need, I’ll take it from there.