Hey Beth, I just wanted to say thank you for today- the team haven't stopped raving about you. They finished the session feeling so motivated and inspired and are so appreciative. All of them have said they've never had training like this, and were grateful that even with your experience, you made them feel so empowered and equal. You're a wonderful role model- I'm so excited to see where we can grow the team with your support. Thank you.

From the moment I was introduced to Known Studios, I knew I had struck gold. Beth’s approach to retail and developing outstanding customer experiences are truly second to none. After searching for so long for the perfect match for our retail team, I knew after sitting down with Beth that there was a true alignment between our brand and the Known Studios ethos. Beth is all the best parts of old-school retail - passionate about creating high-performing, productive, and engaged teams, coupled with the energy and progressive thinking of retailing and customer experience in the new retail landscape we find ourselves in. Beth’s approach to customer experience and training is a breath of fresh air, and her sessions and content delivery is truly second to none. I feel extremely grateful to have worked with Beth and K|S for over 12 months now and know that any business lucky enough to work with her is in the best hands in the business.

We had instant success following a number of incredible training sessions performed with our Boutique Managers. The team learnt how to engage in meaningful conversations with our customers that were genuine and differentiated us from our competitors. Our conversion rate to get customers into the fitting rooms significantly increased and the team gained the confidence to style complete outfits according to customer body shapes. Learning this skill improved our customer’s trust and in turn promoted repeat purchases. Beth is such an engaging facilitator and followed through with in-store tools to ensure we didn’t lose momentum post session.

The Known Studios training provided our business with a unique value-based framework that enabled us to enhance our customer experience and boost our growth in an organic and genuine way- we couldn't be happier! Thank you for spoiling us with your knowledge and delicious spread. What a night!

From the moment I engaged Known Studios, I was met with the utmost professionalism. It was clear they had exceptional experience and expertise in the field. The Brand Immersion Guide has been so well received. I've had incredible feedback from many of my stockists. It has helped to train their staff on my product by teaching the key focal points, maximised sales and it has helped me further foster my relationships with them. It's such a beautiful document that I feel proud to present when a new partner joins our growing family. I would highly recommend Known Studios for any service you are considering, they exceeded my expectations.